Full price in writing before we startAI Act AI disclosure on every callNothing irreversible without your sign-offEvery call recorded, transcribed and scoredFrom signing to rehearsal in five daysHuman oversight where it mattersFull price in writing before we startAI Act AI disclosure on every callNothing irreversible without your sign-offEvery call recorded, transcribed and scoredFrom signing to rehearsal in five daysHuman oversight where it matters

Operational AI for SMEs · built and run by us

It's not a call centre. It's an operator who knows your business inside out.

Answers instantly about any aspect of your company, always the way you want it answered and with the nuances each customer needs, so the service is flawless. It handles the phone and WhatsApp, logs incidents, prepares quotes and keeps watch for you on property, grants and markets. Behind it there is a core that knows your business; we set it up and we run it for you, and nothing irreversible is done without your approval.

Talk to Andrea and take away your proposal in writing →

▶ Watch an example videoI'd rather you sent it to me in writing

Free, no commitment and no customer data · no lock-in on the Esencial tier

See it in action · Your team of agents1:47

Eight specialists, one team. Each does their own job; together, they give you the workflow your business needs.

The companies and figures in the videos are examples.

What makes us different

The core: the part that knows your company.

All our agents share a single brain. The voice that answers the phone, WhatsApp, email or a campaign is the face. The core is what knows your company and gives every reply the nuance that only comes from knowing the customer.

It knows your business, not a script

Your catalogue, your rules, your tone and what must never be promised. At every turn of the conversation, the voice asks the core what to say, and the core replies with what it knows about your company and that customer.

It recognises who it's talking to

On the breakdown line of a catering equipment manufacturer, the core recognises the venue from the number that calls or from its name, checks which equipment it has, asks only for the missing detail and opens the right ticket. Anyone can take a message; the core solves the problem.

It decides, it doesn't follow a flowchart

It reasons with more than seventy tools and chooses what to do in each case. It connects to your systems or stores what it needs: customers, points of sale, equipment, suppliers, ticket history. Every action is logged and nothing irreversible happens without your sign-off.

It's ours, and each company has its own

The voice can be swapped whenever it suits; the core is what we build and run ourselves. Your knowledge, your permissions and your credentials are kept separate from those of every other customer.

How every call turns out

The core sorts it out, and keeps a record.

Who called, what they asked for, what was done and what happens next: every call is logged in your dashboard, scored, with your team notified.

Why now

The phone is still where a small business wins or loses customers. And since this August, using AI to answer it comes with rules.

30–60 %

of calls to a small business go unanswered during business hours

Outside business hours, it's as high as 70–80 %. And people who can't get through tend to ring another company.

Source: industry studies, 2026

2 Aug 2026

the AI Act transparency obligations come into force

Anyone answering with AI has to say so from the first sentence and warn callers that the call is being recorded.

Source: AI Act, art. 50 · guide for SMEs

+70 %

growth in the use of AI by Spanish businesses in a single year

From 12.4 % to 21.1 %, according to the INE. What holds companies back is no longer the price: it's control.

Source: INE · Survey on the use of ICT and e-commerce in businesses

Apply that to your own case: How many calls come in each week, and how many go unanswered? That number is what you're leaving on the table.Work out what you're losing →

We won't just tell you: talk to her.

Four steps, and the first doesn't ask for a single piece of your customers' data. We set it up and run it for you; you decide at every step.

Interview

You talk to Andrea for five minutes, no code involved, so we know what you want. With that, we email you what we would automate first, a fixed price and a presentation made for your case. A person reviews it before it goes out.

Day 0 · free

Code

If it suits you, the proposal comes with a code. With it, you tell us in depth what you need: how you work, which documents you use, who to alert and what must never be promised. Andrea notes it all down and you go over it before saving.

Whenever suits you

Pilot

We set it up around the way you work and first we call you, as a customer would hear it, with nobody's data. Then a pilot with a script you approve, office hours, a spending cap and a weekly report. That way you see whether you like it.

5 days from the yes · weeks 2–4

Improvement

From there we improve it with you, and that's it: a dashboard with every call, Telegram or WhatsApp alerts to the team and support in Spanish. Anything delicate is still handled by a person.

From month 2

Hear her before you read anything else.Andrea, twenty seconds. It's the same voice that answers our customers' calls.

This is how it looks while you talk. A sample interview, played back step by step: on the left what is said, on the right the record filling itself in. It is exactly what anyone talking to Andrea sees.

What Andrea is noting down

Appointment: not yet set

Talk to Andrea and take away your proposal in writing →I'd rather you sent it to me in writing

We start with the phone and campaigns. And we carry on wherever it hurts most.

Two main lines, calls and sales follow-up, with the office and monitoring behind them. Each delivers a result you can measure the following month. The agents behind them have names, but what you buy is the result. And they work for both sides of your business: for your customers, when they call, write or ask for a quote, and for your employees, when they need a piece of data, a document or an alert.

01 · PhoneThe flagship product

Inbound and outbound calls with a natural voice

The agent picks up, answers from your catalogue and your knowledge base, and either resolves the call or passes it to a person. For outbound, it calls a list while respecting pacing, hours and the exclusion list, and stops the campaign by itself when it should.

ResultNo call goes unanswered. The ones that resolve themselves never reach your team, and the rest arrive with context.

Handled by Servia Calls · switchboard, reception, outbound calls, QA and compliance

02 · Support

Tickets that open themselves

Breakdowns, after-sales, maintenance, property management: the call opens a ticket with a status and an owner, and alerts the team straight away.

ResultNo more breakdowns jotted down on a scrap of paper.

Handled by Support Call Centre

03 · Sales

No lead without a second call

It qualifies what comes in, does the follow-up a human forgets and launches reactivation campaigns with a script you have approved.

ResultThe next day you know which argument works and which to change.

Handled by Ven · sales agent

04 · Back office

Quotes in minutes, and an office without the typing

It matches what your customer needs against your suppliers' price lists and catalogues and gives you the quote ready-made, with your branding, ready to review and send. And more: invoices and receipts into Excel using a vision model that runs locally, meeting minutes with assigned tasks, and presentations in minutes.

ResultYour customer gets their quote the same day, sensitive data never leaves your premises and your team stops formatting documents.

Handled by Loki, Pepe and Servi

05 · Monitoring

Property, grants, markets: you hear about it first

It keeps watch over what drives your business: property portals, checked every fifteen minutes; the Base Nacional de Subvenciones (Spain's National Grants Database), with alerts at 15, 7 and 2 days before the deadline; and the prices, sources and news in your market. You choose what gets monitored, and the alert goes to whoever needs to act.

ResultNo opportunity that fits is missed because you didn't see it in time.

Handled by Funci and Chon

What's your case??

Three sectors, each with its own pain point, an example and how to get started. If yours isn't here, Andrea will understand it all the same.

🔧

Technical service and maintenance

Have the breakdown call open the ticket by itself, recognise the customer and alert the technician straight away.

See what it would look like →

🎓

Academies and training

No prospect left without a second call, with an agent that speaks on behalf of your school.

See what it would look like →

📂

Accountancy and professional firms

Let AI answer «how is my case going?» using your own knowledge, and have documents come in without typing.

See what it would look like →

What's included, at no extra charge.

This is what makes it usable in a serious company: control, traceability and compliance come built into the core, not as an add-on module. And the core is isolated for each customer.

AI Act and GDPR compliance

AI and recording notice on every call, defined retention and an exclusion list the system never dials: it is fed by hand, by voice («don't call me») or when someone asks to unsubscribe.

✓

Nothing irreversible without your approval

Every action has a risk level. Sending, charging, calling or deleting on behalf of your company triggers a human approval before it runs. Everything is kept in the audit log.

Quality measured on every call

When the call ends, a model scores it from 0 to 100 and classifies the reason, sentiment, outcome and next action. A recurring problem shows up within a week, not at the end of the quarter.

€

A spending cap that stops by itself

Every outbound campaign carries a mandatory maximum budget: when it is reached, it pauses and alerts you. Phone credit is separate and prepaid, with an alert at 80 %; we don't cut the service off there, so if you go over, those minutes are billed in arrears at your package's price.

⌂

Your data, isolated and in-house

A dedicated space for each client: knowledge, permissions and credentials kept separate. Invoices and sensitive documents are processed with local models; they never leave the infrastructure.

⛔

Anti-leak barrier

Before an email, proposal or document goes out, it is scanned for other clients' brands. If any appear, it is blocked and you are alerted.

How to sign up · no surprises

You join, pick your topic and, if you use the phone, top up your credit.

Three steps, the same for everyone. The price reaches you fixed and in writing with the proposal, before anything starts.

Step 1 · You join

Access to the platform

WhatsApp bot and Telegram bot with your knowledge
Crawling of your website and whitelists
Dashboard with statistics and audit trail
Governance with human approval
Per-user notifications and anti-leak safeguard
500 interactions a month

The same entry point for the freelancer and the 200-strong group: the platform we build is the same.

Step 2 · Choose your subscription

Six topics, two tiers, sized to your volume

Essential · up to 250 appointments or contacts a month
SME · up to 1,000 a month
Business · up to 2,500, multiple sites
Corporate · up to 5,000 or more, tailored, white label

The tier is based on the volume you handle, not on how many of you there are, and it sets the capacity of each service you add. Annual commitment with a discount on SME, Business and Corporate; Essential has no minimum term.

View the catalogue →

Step 3 · Top up your balance

Only if you use the phone

Prepaid, and it doesn't expire at month end
Covers both inbound and outbound calls
Alert at 80%; the service is never cut off
Every minute includes recording, transcription and a quality score

Anything over your balance is billed monthly in arrears. The AI disclosure required by the AI Act and the open incident log are included.

See what each service includes in the catalogue →

What people ask us before signing.

Can I try it before committing to anything?

Yes, and that's where we start. You talk to Andrea for five minutes right now, with no code and no waiting: it's the same AI that handles our clients' calls, so you can hear it, interrupt it and watch your profile fill in as you talk. We then email you the proposal. If it suits you, it comes with a code so Andrea can configure your assistant, followed by a trial run with your own phones, without a single piece of your customers' data. Talk to Andrea →

Do I have to change software or the way I work?

No. We start from how you handle things today and connect it to what you already use: management software, CRM, switchboard or your customer list. What can be connected in your case, and how much it costs, comes out of the tailored study, not a generic list.

There are AI receptionists for €29 a month. Why does this cost more?

Because what we sell isn't a voice that answers, but the core behind it. A generic AI receptionist usually works from a script: it takes a message and passes it on. Our core knows your company (your catalogue, your rules, what must never be promised), recognises who is calling, connects to your systems and gets things done: it opens the right ticket, alerts the right person and leaves a record. And everything else comes as standard: recording, transcription, quality score, AI and recording disclosure, opt-out list and human approval. When you compare, look at what's behind the other price. And if you want to check, we'll show you with your own case before you decide anything.

What happens if the AI gets it wrong with a customer?

It doesn't decide sensitive matters on its own. A complaint or an unusual case is handed to a person straight away, and any action with consequences (sending, charging, deleting) waits for your approval. On top of that, every call is scored: if something keeps recurring, you see it on the dashboard that same week.

Is it legal to answer calls with AI in Spain?

Yes, with conditions. Since 2 August 2026 the AI Act has required you to say from the very first sentence that the caller is speaking to an AI; GDPR requires you to disclose the recording and have a legal basis. Both come as standard on every call, and anyone who asks not to be called goes on a list that the system never dials. We explain it in full in the guide →

Where is my data and who can see it?

In a separate space for each client, with knowledge, permissions and credentials kept isolated. Sensitive documents (invoices, receipts) are processed with models that run locally and never leave the infrastructure. An automatic safeguard prevents one client's material from ending up in another's proposal.

How long does it take to be up and running?

Five days from the moment we have your company profile to the trial run with your phones. The real pilot starts when the trial run convinces you, and not before.

What if I'm not convinced?

The trial run asks for no customer data and no commitment: if the call and the email don't represent you, we adjust them or stop there. The Essential tier has no minimum term; on the higher tiers the annual commitment comes with a discount.

Free tailored study

Tell us which calls you're missing. We'll tell you what to automate and what it costs.

Five minutes with Andrea, no code and no salesperson in between. The proposal, with a fixed price, arrives in your inbox. The trial run uses none of your customers' data.

Talk to Andrea and take away your proposal in writing →I'd rather you sent it to me in writing Contact us